Would you like to know whether Raidboxes is the right hosting provider for your project? Then the real testimonials from our customers will help you. They show you what really matters in practice – from performance and support to day-to-day use. We give you an honest insight: What do users say about our service? What benefits do they experience in everyday life? And why do over 17,000 customers choose our hosting made in Germany? Whether you’re just starting out with your website or want to optimise an existing infrastructure, the voices from our community will help you make the right decision.
At a glance: What customers think of Raidboxes
Fast support, easy management, and strong performance—that’s what users appreciate most about Raidboxes. For many, the switch is a real step forward in their daily work, especially thanks to the consistent specialization in WordPress.
Who we are – and what makes us special
Raidboxes is your hosting provider for professional WordPress projects – developed in Germany and optimised for maximum performance, security and user-friendliness.
Whether you’re a freelancer, agency or company: With us, you can concentrate fully on your website while we take care of the rest. Updates, backups, caching, security – everything runs automatically in the background. And if something does go wrong, you can usually reach our personal support team in live chat within five minutes – even at weekends and on public holidays.
Our infrastructure is completely designed for WordPress and grows with your requirements. From a small blog to a high-traffic online shop, we offer you scalable tariffs – with transparent prices and hosting that adapts to you.
It’s easy to list what makes us special – but it’s best described by the people who work with our hosting every day:
Why you should pay attention to customer experiences when choosing your hosting provider
Hosting is not a decision you make on the basis of figures or advertising promises – but on the basis of trust. This is exactly why real Raidboxes experiences are so valuable. They show you how our hosting really works on a day-to-day basis: How quickly do we respond to support requests? How stable do websites run with high traffic? And how intuitive is the dashboard?
Whether it’s a rating, opinion, test or experience report – the voices of our users give you an honest and practical impression. You’ll find out what’s going well, where we score particularly well – and how we deal with challenges when they arise.
Because many hosting offers are similar at first glance, personal experience can help you. They give you orientation and support you in making the best decision for your project.
Ready? Then we present the most important hosting features of Raidboxes below – and what real users think of them.
Setup & interface: WordPress management is this easy with Raidboxes
Do you want to not only host your WordPress website, but also manage it efficiently? Then you’ll love the Raidboxes dashboard. Many of our users report that they were surprised at how intuitive the setup process is right from the first login – without any technical stress.
Your start: Set up your website in minutes
Whether it’s a new website or the relocation of an existing project – setting up with Raidboxes is quick and easy. You can start your first WordPress installation with just a few clicks. You have the choice: either you use one of our WordPress templates to get started right away, or you set up your project individually.
Particularly helpful: Thanks to our 1-click installation, no manual configuration is necessary. SSL certificates, caching and backups are also activated straight away. Your project is up and running in just a few minutes – and runs at high performance right from the start.
Intuitive dashboard with all functions at a glance
Our dashboard is more than just a control centre. It is your central tool for everything to do with your WordPress projects:
- Automated backups can be restored with one click
- You can update plugins and themes centrally – without having to call up each backend individually
- With the integrated staging feature, you can test new functions in a secure environment
- Single sign-on gives you direct access to all back ends of your pages – without having to manage passwords
You don’t have to be a developer to work productively with us. Nevertheless, you’ll find everything that tech-savvy users expect in the dashboard – such as SFTP access, phpMyAdmin, SSH with WP-CLI or Git. The operation always remains clear and logical.
What our customers say about getting started and the user interface:
Moving to Raidboxes: simple, fast and reliable
A highlight that is particularly positively emphasised in many Raidboxes reviews is our free WordPress migration service. Whether agency, shop or blog – we move your website securely and reliably to our servers.
This is how it works:
- You register with us and fill out the relocation form.
- We will copy your website to a temporary domain within two working days.
- You test everything at your leisure – including performance comparison with your old hosting.
- If you are satisfied, you can activate the project with just a few clicks.
Your live website remains online throughout the entire process. The migration is secure, stress-free and 100 per cent non-binding – a great advantage if you want to see for yourself before you switch.
What our customers say about the move to Raidboxes:
Raidboxes support: genuine, personal, always available
Many people talk about good support – we live it. For our customers, it’s not just the technology that counts, but above all how quickly and competently they are helped in their everyday lives. And that’s exactly what the Raidboxes reviews show: Those who use our hosting particularly appreciate the direct line to real WordPress experts.
Personal help instead of ticket systems and queues
At Raidboxes, you get support that really helps – exactly when you need it. Our team is available for you every day from 8 a.m. to 10 p.m. – in live chat, directly in the dashboard. No bots, no forwarding, no “please wait”. You end up directly with people who understand WordPress and WooCommerce and know what’s important.
Regardless of whether it’s about the setup, a technical problem or individual questions about your project: you will receive clear answers – in German or English, quickly and comprehensibly.
Why our support makes the difference
Most people who switch to us have struggled with support experiences at other hosting providers: long response times, superficial answers, no real help. That’s why it was clear to us right from the start: support has to work differently – proactively, personally and at eye level.
This is how our customers benefit:
- Response time in minutes, not hours
- Specialised in WordPress and WooCommerce – no general hosting phrases
- Customised support instead of standard solutions
- Also available for you on weekends and public holidays
And if you move your website to us: our support will guide you through the entire process – including free migration, performance check and personalised advice.
What our users say about customer support:
Raidboxes performance and loading times: fast, stable, scalable
When it comes to WordPress hosting, performance is crucial. For your visibility on Google, for your conversion rates and ultimately for the success of your project. If you switch to us, you will often notice after just a few minutes how much faster and more stable your website runs.
This is due to our well thought-out infrastructure. Server-side caching, high-performance hardware, dedicated resources and modern technologies such as Nginx, Brotli and HTTP/2 ensure that your pages load up to four times faster – without any additional plugins or complex tuning measures.
We also focus on maximum reliability when it comes to availability. With 99.99 per cent uptime, a fail-safe setup and auto-scaling, your pages remain online at all times – even with high access figures, seasonal peaks or launch traffic.
As your project grows, your hosting grows with it. Our tariffs can be scaled flexibly without you having to compromise on performance.
What our users say about the performance:
Security with Raidboxes: hosting that has your back
Security is not an issue that should be put off. For many people who switch to us, this is a key point – because WordPress may be flexible, but it’s also a popular target for attacks. In numerous Raidboxes experiences, users report how much they appreciate finally not having to worry all the time.
Protection from the very first moment
Our hosting is designed for security right from the start. The Raidboxes Security Shield automatically protects your website from DDoS attacks, bots and vulnerabilities – without manual setup. Updates run automatically and daily backups can be restored with a single click. This minimises risks without wasting time. With 2-factor authentication (2FA), login protection, IP blocking and isolated environments for every project. All controllable via the dashboard, without any plugins or additional costs.
Data protection compliant – without additional effort
Our servers are located exclusively in Germany, are ISO-certified and fulfil the requirements of the GDPR. This is a key advantage for agencies and online shop operators in particular – being on the safe side legally without having to familiarise themselves with the technology or legal texts.
What our users say about safety:
Sustainability at Raidboxes: Conscious hosting for a digital future
Hosting causes emissions – that’s no secret. But how we deal with them makes all the difference. At Raidboxes, we focus on climate-friendly WordPress hosting that combines performance, environmental awareness and social responsibility. Many users report in their Raidboxes reviews that this attitude was an important reason for switching to us.
Sustainable from the first website
For every WordPress website hosted by us, we plant a tree – automatically, at no extra cost. At the same time, we operate our entire infrastructure with 100 per cent green electricity from hydropower. This not only significantly reduces energy consumption, but also protects natural resources.
Our data centres also meet demanding environmental standards (e.g. ISO 14001, ISO 50001) and are based entirely in Germany – GDPR-compliant and transparent.
Sustainability that goes further
What sets us apart is not just our use of green electricity, but our holistic approach:
- Old hardware is reused to avoid electronic waste
- We promote social projects through paid engagement in the team
- With every hosting package you contribute to the reduction of CO₂ and plastic waste
This is also shown by the figures from our Impact Report: over 600,000 trees have already been financed by our customers.
What our users say about sustainability:
Raidboxes in comparison: What really sets us apart
Many hosting providers cover a wide range of solutions – from website builders to email management. Sounds practical, but often comes with limitations if you really want to use WordPress professionally. Performance, simple administration and fast support often fall by the wayside.
In numerous Raidboxes experiences, users report that they deliberately chose a specialised provider – precisely because everything with us is designed for WordPress. From setup and caching to support.
What makes us different? At Raidboxes, you don’t get traditional web hosting, but a hosting solution that is tailored to the requirements of professional WordPress projects. Many users switch to us because they have reached the limits of their previous host – be it in terms of performance, updates or simply usability.
What you should know: Email inboxes and domains are not included in the standard package with Raidboxes as with some other providers, but can be booked flexibly as required. This ensures full transparency in pricing – and hosting that is precisely tailored to your requirements.
It is important to us that our customers only pay for services that they actually use. That’s why domains and email inboxes are not automatically part of our standard package, but can be added individually as required – without any flat-rate surcharges or unnecessary costs.
Take note: Raidboxes compared to competitors
Want to know more about how Raidboxes compares to other providers? Then take a look at our comparison with STRATO, IONOS, and Mittwald.
Why customers choose Raidboxes in the long term
Many Raidboxes testimonials reveal recurring reasons why users choose our WordPress hosting – and these can be clearly stated: It’s not just about technology, but about the overall package of usability, support, performance and service culture.
We have analysed the feedback and reviews from our customers – here you can see the most frequently cited reasons for switching:
The top reasons for raidboxes at a glance:
- Support & service (26 %)
The most common reason: Our support team is perceived as exceptionally fast, competent and personal. Many praise the fact that they also get help late at night or at the weekend – without bots or a ticket system. - Ease of use & usability (21%)
Whether agency or individual: The Raidboxes dashboard is considered clear, intuitive and easy to understand, even for beginners without prior technical knowledge. The simple management of multiple websites is particularly praised. - Performance & loading times (20 %)
Many people report significantly faster loading times – in some cases immediately after the move. This factor is particularly crucial for high-traffic sites or production-relevant projects. - Development features such as dev boxes & staging (10 %)
A clear advantage for teams and agencies: the ability to clone, test and scale development environments with just a few clicks. - Centralised administration (8 %)
Multiple projects, one dashboard – a real efficiency gain for many. Especially for agencies and freelancers who manage many client sites. - Sustainability & server location Germany (6 %)
Conscious hosting is becoming increasingly relevant. The use of 100% green electricity, coupled with German data protection, is an additional trust factor for many. - Pricing model & partner programme (5 %)
Our customers enjoy a transparent pricing model with strong benefits for partners – from commissions and discounts to free development. - Security & reliability (4 %)
Automatic backups, protection mechanisms and the stable infrastructure provide security – especially for complex or security-relevant projects.
Practical experience with Raidboxes: Golden Web Age saves 90% setup time – and increases sales
The Golden Web Age agency develops WordPress and WooCommerce projects for over 150 clients – with a focus on performance, design and conversion. Before switching to Raidboxes, the team faced typical challenges: different hosting environments, complex workflows and outages during campaigns with high traffic.
Especially during TV appearances or product launches, this led to unnecessary stress – and measurable losses in sales. Setting up new projects was also complex and time-consuming.
The solution: Standardised hosting and real performance
The switch to Raidboxes changed all of a sudden. The agency consolidated its hosting structure, standardised its processes – and benefited immediately:
- 90% less time required for setup thanks to cloneable development environments
- 90 % faster loading times for customer sites
- No morefailures during high-traffic events
- Higher sales thanks to stable performance and short-term scaling options
The simple management, fast support and the ability to adjust resources as required – for example before planned campaigns – were particularly impressive.
Today, the agency’s entire WordPress and WooCommerce infrastructure runs on Raidboxes – and will continue to do so. Because when performance, efficiency and support are right, professional hosting pays off twice over.
Case Study: Faster speeds for 9 out of 10 customer websites
You can find more details about Golden Web Age’s experience with Raidboxes in our case study.
Who is Raidboxes the right choice for?
The question of whether Raidboxes is right for your project can be answered pretty quickly if you look at who already relies on our hosting – and why. Many Raidboxes experiences show that our platform is particularly strong if you are looking for performance, reliability, ease of use and personal support.
Raidboxes is ideal for you if you
- WordPress professionally – e.g. for customer projects, web shops or company websites.
- want to manageseveral websites centrally and efficiently.
- relieson fast hosting with automated security functions without having to delve deeply into the technology itself.
- personal support at eye level – without queues or ticket systems.
- want to workas an agency or freelancer with an affiliate programme, dev boxes and attractive discounts.
- prefersustainable hosting with a green footprint that is operated in Germany in compliance with the GDPR.
Whether for small blogs, growing online shops or entire customer portfolios – our users are as diverse as their projects. What they have in common? The desire for hosting that works simply, responds quickly and grows with them.
Raidboxes prices & tariffs at a glance
Good hosting should take work off your hands – not cost you time and nerves. That’s why we focus on full transparency with our tariffs: all important features such as automated backups, staging, SSL, support and caching are included. You only pay for what you really need.
- Mini (from 7.20 euros/month, annually)
For simple blogs and static websites. Ideal for beginners with up to 25,000 visitors per month. - Starter (from 9.00 euros/month, annually)
The classic solution for smaller company websites or ambitious projects with up to 50,000 visitors. More power, more memory – and of course including dev functions such as staging and 1-click backups. - Fully Managed (from 16.20 euros/month, annually)
For all those who really don’t want to worry about anything. Automatic updates for plugins & themes included. Perfect for demanding websites or agencies with support requirements.
You can find all details & options in our price overview.
Conclusion: Raidboxes experience shows what really matters
Those who choose us as their WordPress host don’t do so because of empty promises – but because it works in practice. Whether it’s lightning-fast loading times, intuitive administration or support worthy of the name – our customers confirm time and again what sets us apart.
For many users, switching to Raidboxes is a step towards greater clarity, reliability and efficiency. Instead of having to deal with complicated dashboards, overloaded hotlines or insecure setups, we offer a system that simply runs – reliably, efficiently and sustainably. Agencies and freelancers in particular benefit from features such as dev boxes, the partner programme and central project management.
And even if you’re just starting out: thanks to free migration, a test phase and personal support, you can get started in just a few minutes – without any risk.
Upselling, cross-selling & measuring success
Discover how to effectively measure and boost cross-selling opportunities with actionable strategies tailored for agencies and freelancers on the Raidboxes blog.
Frequently asked questions about Raidboxes
What makes Raidboxes different from other WordPress hosters?
Raidboxes is 100 percent specialised in WordPress. Instead of general hosting solutions, we provide you with hosting that is geared towards performance, usability and support – developed by real WordPress professionals and optimised for practical use.
How good is the support at Raidboxes?
Support is one of the most frequently praised aspects of Raidboxes’ experience. You can reach our team daily from 8 a.m. to 10 p.m. via live chat – without being put on hold, without a ticket system, but with quick help from real experts.
Is there a way to test Raidboxes free of charge?
Yes, you can test Raidboxes without any obligation. We will provide you with a box for up to 14 days free of charge – including the full range of functions. So you can try out our hosting risk-free and see for yourself.
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